Terms and Conditions
1. Introduction:
- Welcome to Grow Your Scope, a brand of Diyako Tech Innovations Pvt. Ltd. (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our platform, you agree to comply with these Terms.
2. Eligibility:
- Users must be 18 years or older to access and use our services.
- If under 18, usage requires consent from a parent or legal guardian.
- By using the platform, you confirm that all information provided is accurate and that you have the legal capacity to enter into binding agreements.
3. Services Offered:
Grow Your Scope provides:
- Educational resources, courses, and content designed to empower personal and professional growth.
- Free and paid resources, with specific features evolving over time to enhance user experience.
4. Account Registration:
- Users must create an account to access certain features of the platform.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Payments:
- Payment Gateway:
- We use Razorpay as our third-party payment processor to securely handle online transactions.
- By using our platform, you agree to Razorpay’s terms and conditions and privacy policy, available on their official website.
- Payment Terms:
We may collect non-personal information such as:
- All prices for courses or services are displayed in Indian Rupees (INR) unless stated otherwise.
- Payments must be made upfront to access paid services.
- Taxes, if applicable, will be included or displayed at checkout.
- Refunds and Cancellations:
- Refund requests are subject to our Refund Policy (see Section 6).
- Approved refunds will be processed through Razorpay and credited back to the original payment method.
- Cancellations of purchases are allowed only under specific terms, as outlined in our Refund Policy.
- Payment Disputes:
- In the event of a payment dispute, users must notify us at support@growyourscope.com within 7 days of the transaction date.
- Grow Your Scope and Razorpay will work together to resolve disputes in accordance with applicable laws.
6. Refund Policy:
- Refunds are granted solely at the discretion of Diyako Tech Innovations Pvt. Ltd.
- Refunds are allowed only in cases of:
- Technical issues preventing course access.
- Accidental duplicate transactions.
- Requests for refunds must be submitted in writing to support@growyourscope.com within 14 days of purchase.
- Processing times may vary but will not exceed 15 business days.
7. User Conduct:
Users agree to use the platform for lawful purposes only.
Prohibited actions include:
- Uploading or sharing malicious, harmful, or inappropriate content.
- Attempting to gain unauthorized access to other users’ accounts.
8. Intellectual Property:
- All content on the platform, including but not limited to courses, videos, images, text, and branding, is the intellectual property of Diyako Tech Innovations Pvt. Ltd.
- Unauthorized reproduction, distribution, or modification of content is strictly prohibited.
9. Limitation of Liability:
Diyako Tech Innovations Pvt. Ltd. is not liable for:
- Interruptions or delays in platform accessibility.
- Errors or inaccuracies in course content.
Users agree to hold the company harmless from any claims arising from their use of the platform.
10. Termination:
We reserve the right to suspend or terminate user accounts for:
- Violations of these Terms.
- Any unauthorized use of the platform.
11. Governing Law:
These Terms and all related transactions are governed by the laws of Chittorgarh, Rajasthan, India.
Disputes will be resolved exclusively in courts located in Chittorgarh.
12. Amendments:
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the platform indicates your acceptance of any changes.
13. Contact :
For questions, concerns, or assistance, please reach out to us at:
Email: support@growyourscope.com